High 50: Tips for staying afloat when paying for parents care

High 50: Tips for staying afloat when paying for parents care

A global community for people over the age of 50 who believe the journey, in all its wonder, has only just begun features Valuing Care. The publication covers the topic: Your folks’ care home could set you back six figures – even with the proposed cap. Fees specialist Ray Hart has tips for cost control.

New figures show that a place in a UK care home is now £28,666 a year (up 23 per cent) and more in the South-East. Fees specialist Ray Hart has tips on staying afloat when paying for parents’ care. With the cost of care rising at almost three times the rate of inflation, this is another worry for the majority of those who fund either their own care or that of a loved one.

In some circumstances, this can have tragic results. In 2013, a court heard that a 74-year-old, devoted son attempted to murder his frail 93-year-old mother because he felt the only way he could afford her care was by selling his own home. Although that’s an extreme incident, many members of the ‘sandwich generation’ find themselves in a similar position to this man: overwhelmed by spiralling costs. Consider these facts: more than 50 per cent of older people are billed for all or part of their residential and nursing costs, and the average weekly care home cost is between £500 and £900. Yet almost one in four people are unaware there may be any charge at all. No wonder it causes such a huge shock.

Cap on lifetime care fees
To be technical, when the care cap comes into force in April 2016, top-up fees paid above the standard local authority rate may not count towards the cap. Likewise, and logically, they may not be covered by the state once a relative has reached the £72,000 limit.

For example, if a care home’s fees were £650 a week and the local authority standard rate was £500, that might entail a top-up of £150 a week, plus a bed and breakfast charge.

Once the ‘extras’ have been stripped out, it would take more than four years before the private payer was deemed to have reached the cap. And rather than £72,000, this will actually cost more than £160,000.  

Cost of care rising more than inflation

With the cost of care rising at almost three times the rate of inflation, this is another worry for the majority of those who fund either their own care or that of a loved one.

In some circumstances, this can have tragic results. In 2013, a court heard that a 74-year-old, devoted son attempted to murder his frail 93-year-old mother because he felt the only way he could afford her care was by selling his own home.

Although that’s an extreme incident, many members of the ‘sandwich generation’ find themselves in a similar position to this man: overwhelmed by spiralling costs.

Consider these facts: more than 50 per cent of older people are billed for all or part of their residential and nursing costs, and the average weekly care home cost is between £500 and £900. Yet almost one in four people are unaware there may be any charge at all. No wonder it causes such a huge shock. High50 readers, though, can be prepared. You can read my article on fee negotiation and financial risk (below), and can consult the Valuing Care Fees Calculator.

You need the right information and a good understanding of the expenses involved. And only when you are familiar with the aspects that can alter the price are you ready to consider a home.

Here, then, are the five main elements to bear in mind. It’s interesting how many parallels there are to buying a house: 

The location
Generally speaking, care homes in the south-east or those in pretty coastal regions are the most expensive. So if location is not an issue, consider moving to a less expensive area such as the north-east, where rates are below the national average.

If, however, moving to a completely new area is out of the question, you could increase your options and look at care homes within a certain radius, as this may throw up cheaper options. 

Size and type of care home
Often the larger care homes have facilities to match. A small independent home may provide very basic facilities, whereas a large national chain may offer facilities comparable to a luxury hotel, with fees reflecting the difference in provision.

If a cinema room, library and onsite health spa are on your wish list, then expect to pay high sums for the privilege. Otherwise, decide exactly what facilities are required and which are not, so that you only pay for amenities your parent will use.

The type of care
Be prepared for the level of care to have a sizeable impact on costs. Nursing care is certainly more expensive than residential care. If full-time assistance is required, rather than part-time, again charges are higher, as is specialist care. 

Personal space in the home
Most homes these days provide private bedrooms. However, for those who are happy to share bathroom facilities, there should be a reduction in price. (Conversely, if a private bathroom or a seaview is a must, a premium is usually added.) 

Hidden extra charges
Those responsible for paying monthly care bills often notice additional charges for added value services such as hairdressing, days out, newspapers and so on. Unless you keep a close eye on them, they can soon accumulate. The best advice here is to understand what the standard fees cover and, if any additional costs are incurred, what these are likely to be.

1st November 2013

High 50: How to check a care home’s finances

High 50: How to check a care home's finances

When establishments go broke, residents and families suffer. Fees specialist Ray Hart outlines how to reduce the risk.

Across the UK, there are weekly news reports of residents and their families campaigning to fight care home closures. But why is it happening so often? The usual reasons cited include falling demand (which is debatable, given an ageing population), increases in utility costs, failing to meet industry standards, or the simple fact that the books don’t add up.  In fact, according to recent reports, it is estimated that one in three care homes is in danger of collapse because of dangerously high borrowing levels. This causes alarm bells to ring, and raises fears of another Southern Cross disaster, which affected 30,000 residents back in 2011. 

The consequences of such closures can be distressing. Residents may be moved away from friends they’ve made in the home, as well as family members nearby. In the worst cases, there have been claims that the upheaval has led to fatal outcomes. And of course, it is just as bad for the families.

So is there a foolproof method of spotting care homes that are at financial risk? Unfortunately not. But there are simple measures you can take to minimise the tangled situation whereby your loved one is in a home on a downward spiral.  

Check company finances

With the average lifetime costs of a care home placement starting at around £80,000, it is imperative to check the financial health of the company in which you and/or yours are planning to invest such large sums of money.

The financial accounts for all care homes can be obtained from Companies House. The basic information is free, and there is a minimal charge for more in-depth data. If, however, finance isn’t your strong point, be sure to delegate the task to a more capable friend or relative. The consequences of such closures can be distressing. Residents may be moved away from friends they’ve made in the home, as well as family members nearby. In the worst cases, there have been claims that the upheaval has led to fatal outcomes. And of course, it is just as bad for the families.

So is there a foolproof method of spotting care homes that are at financial risk? Unfortunately not. But there are simple measures you can take to minimise the tangled situation whereby your loved one is in a home on a downward spiral. 

Research the rate

Although the rates may seem exorbitant, they are dictated by a highly competitive market. Still, it is so important to know whether the fee quoted is value for money. Most people don’t know where to start with this; after all, how do you know what you should be paying?

The Valuing Care Fees Calculator  helps here: it’s quick and free of charge, and provides an indication of whether the rate quoted exceeds, is acceptable, or falls below the average rate for the local area.

But beware! Sometimes, if the rate seems very low for the level of care and location, it may mean the financial management of the home is inadequate.  

Scrutinise staff statistics

Staff costs are one of the biggest elements of a care home’s costs, so establishing information on the number of employees, turnover levels, training and staff-to-resident ratios is important. As a guide, efficient residential care homes usually have staff-to-resident ratios of 1:8 in the day, with a slightly lower ratio at night.

But remember, too many staff lead to unnecessary additional costs, and under-staffing may mean that industry care standards are not met. Optimum staffing levels are generally an indication of an efficiently run home.  

Review resident numbers

The monthly costs of running a care home will remain much the same, whether they are full or not. A home with low occupancy levels may be cause for concern as it may not be bringing in enough money to keep the business afloat.

In such cases, try to discover the reasons behind the situation. Are the fees too high? Is local competition too stiff? Does it have a reputation?

The reasons could be more innocent. It might be newly-opened, for instance. The best way to approach this is to ask the care home manager face-to-face or in writing.  

Study the standards

The Care Quality Commission (CQC) publishes independent reports on more than 18,000 care homes across the UK. Every year it checks that essential standards of quality and safety are met and this information is available on CQC.

If any quality issues are identified, it is worth trying to look into these in more detail because ultimately, if the home fails to address problems within a certain time frame, it may face closure.  

Vet the visuals

While some care homes may be incredibly modern and luxurious, others look tired, dated and unattractive by comparison. It’s worth asking why. Is it because the home lacks the funds to undertake general DIY? Or simply because the manager doesn’t place aesthetics high on the priority list?

The key here is to identify whether a refresh would just make the home more attractive, or whether general maintenance is being overlooked, which could imply financial troubles. And once you’re satisfied, it’s time to cut a deal…