City of Stoke-on-Trent
A joint review of the cost of home care services for older people was instigated in response to local providers reporting increased difficulties in the recruitment and retention of staff. The objective was to provide commissioners with the necessary data to ensure a sustainable market in Stoke, and to deliver the quality and capacity of service to meet the needs of the local population.
A survey of providers helped understand the usual cost of providing services, and identify options for improving recruitment and retention.Â
Key Benefits:
- Provides critical insight into market conditions and the issues affecting providers.
- Ensures a clear understanding of the usual cost of delivering services locally.
- Provides commissioners with greater confidence they are achieving value for money.