Case Studies

Our customers span commissioning organisations, care providers and self funders.  We’ve worked with more than 100 NHS and local authority organisations, and 1,300 providers. Here are some examples of our services to County Councils.

Kirklees Council and Kirklees CCG

Logo for Kirklees CouncilNHS Greater Huddersfield, NHS North Kirklees CCGs and Kirklees Council work together to manage the Complex Disabilities Care Market using Valuing Care’s Purchaser Software. With co-terminus boundaries and a desire to manage a complex and costly market, commissioners across the three organisations have got together to find a better way to bring transparency and value for money across their commissioning spend.

The organisations evaluated the best options on the market and chose Valuing Care’s Purchaser software as their preferred way forward. By doing so they knew they could access tried and tested models of calculating prices whilst also ensuring that they embedded their knowledge and expertise into their respective organisations.

Working in partnership with Valuing Care they are collecting;

• Underlying cost details of their targeted residential packages.
• Staff rotas relating to each individual package
• Comparing this information to Valuing Care’s national and local models to provide a detailed breakdown of cost per package.
• Storing all of this information into their own environment within the Purchaser software so all information can be captured once and reused over future years.
• Using Valuing Care’s software and models to manage inflation requests from providers.

Over the summer months the commissioners have worked with Valuing Care to further enhance the software to enable it to meet the scheduled reviews being undertaken and are now using the software for a programme of schedules reviews with providers.
If you are interested in knowing more about the project and Valuing Care’s Purchaser software please contact here.

Buckinghamshire County Council

Logo for Buckinghamshire Council

Valuing Care was awarded a contract to calculate unit costs for Buckinghamshire County Council’s in-house foster care service, to benchmark these services against the cost of services provided by Independent Foster Agencies, and to make an assessment of value for money. This project required Valuing Care to work closely with the Council’s operational management to understand the varying level of resource input into short-term, long-term, family and friends, and special needs placements. 

The intelligence gained enabled the cost of team budget to be apportioned between function, and the calculation of unit costs for each type of service.

A comparison of unit costs for the in-house service against Valuing Care’s cost model for IFA services highlighted areas of variance in both service levels and cost efficiency; key to informing future service strategy and outsourcing decisions.

Key Benefits:

  • Calculation of actual unit costs covering different types of foster care placements.
  • Greater understanding of differences in service levels and cost efficiency.
  • Increased intelligence to inform service strategy and outsourcing decisions.
Sunderland City County
Logo for Sunderland City Council
Through established processes Valuing Care undertook a survey of service provider costs to identify the usual cost of providing services locally. Providers reporting costs in excess of the local average were subsequently challenged to achieve efficiencies and pass the saving back to the Council.

The Council commissioned Valuing Care to undertake a cost review of specialist home care and support services for adults with learning disabilities. The purpose of the review was primarily to help the Council identify and achieve savings, but also to inform future pricing strategy.

Key Benefits:

  • Established processes for engaging service providers and evidencing the usual cost of providing services.
  • Cross corroboration of local survey results with Valuing Care’s cost model and national intelligence.
  • Achievement of savings from service providers who want to partner the Council and offer competitively priced services. 
City of Stoke-on-Trent

City of Stoke on Trent

A joint review of the cost of home care services for older people was instigated in response to local providers reporting increased difficulties in the recruitment and retention of staff. The objective was to provide commissioners with the necessary data to ensure a sustainable market in Stoke, and to deliver the quality and capacity of service to meet the needs of the local population. 

A survey of providers helped understand the usual cost of providing services, and identify options for improving recruitment and retention. 

Key Benefits:

  • Provides critical insight into market conditions and the issues affecting providers.
  • Ensures a clear understanding of the usual cost of delivering services locally.
  • Provides commissioners with greater confidence they are achieving value for money.
The London Borough of Merton Council Care Act Assessments

Valuing Care has completed over 270 Care Act Assessments and Reviews on behalf of the Borough as well as completing a placement audit for each case to highlight how prices compared to the company’s cost model. Remote access to the client database ensured that records could be recorded in real time. 

If a case was identified as above the model price then a more in depth costing report was produced and used to commence a negotiation with the provider and the outcome recorded in the “case notes” of the client database enabling the finance teams to make informed decisions about annual uplifts. The work commenced in the first week of March 2020 and has continued throughout the Covid 19 Pandemic with the Valuing Care team making use of available technology to support them to ensure that clients and their families were at the centre of the process.

Bath and North East Somerset Council and CCG

Logo for Bath and North Somerset Council BaNES Council and CCG were keen to ensure that the prices they paid for services should give regard to the usual cost of delivering services but also ensure that value for money was being achieved for residents and taxpayers To ensure a fair and equitable approach the council commissioned Valuing Care to complete a cost of care review which included an independent survey of the costs of delivering services locally. 

Every CQC registered provider in the area was invited to participate in the survey and the anonymised results were presented in a report.  This work enabled BaNES to develop pricing and procurement strategies based on improved intelligence, which seek to ensure the sustainability of the market within the limited financial resources available. 

To date Valuing Care has completed a cost of care review for older peoples’ residential and community services and are currently embarking on 2 new projects to include younger adults specialist services both in the community helping people to continue to live at home and residential establishments.