Case Studies

Our customers span commissioning organisations, care providers and self funders.  We’ve worked with more than 100 NHS and local authority organisations, and 1,300 providers. Here are some examples of our services to County Councils.

Kirklees Council and Kirklees CCG

Logo for Kirklees CouncilKirklees Council and Kirklees CCG have purchased software that will enable practitioners to build individualised care plans that detail the number of shared care hours, 1 to 1 hours, therapies and  specialist equipment which then calculates a value for money price based on service type and location.

To ensure the generated price represents a true reflection of provider costs a cost of care review was completed with an invitation offered to all CQC registered providers in the area to participate. 

The software has been live from the 12th April 2021.

Worcestershire Council

Logo for Worcestershire County CouncilWorcestershire County Council are undertaking a transformation programme which includes a review of the prices paid for generic home care services and older people residential services. The Council commissioned Valuing Care to provide independent specialist advice on what constitutes a fair price for services, to ensure that value for money was being achieved for taxpayers, but also that the market for services was sustainable. 

The council had collated detailed information about the services they were purchasing and therefore did not require a full local survey: they requested that the company use their pricing model and national intelligence of operating costs, to calculate fair prices for services in Worcestershire. The price review provided the Council with a reliable indication of what it usually costs to provide care services in the area, which could be used to inform future rates for services; also, to assist the Council to develop a range of actions with the aim of ensuring a sustainable market, able to deliver the required quality and capacity of services to meet the needs of the local population. 

Valuing Care completed a review of the prices currently paid by the Council and benchmarked the prices paid using its pricing model and a review of job advertisements in the local employment market to independently construct Value for Money (VFM) rates for the following types of care: 

Home care services

  • Standard Daytime Care (delivered between 7am-10pm)
  • Waking Night Care (delivered between 10pm-7am)
  • Sleep-in Services (delivered between 10pm-7am)
  • Extra Care Services (1:1 hours)

The VFM rates also reflected the average travel times and transport costs identified by VC in recent cost of care surveys undertaken for other County Councils (Cambridgeshire, Somerset, and Oxfordshire).

Care Home Services

  • Residential
  • Nursing
Oxfordshire County Council

Logo for Oxfordshire County CouncilIn July 2020, Oxfordshire County Council instructed Valuing Care, to undertake a review of the home care market in Oxfordshire. The Council hoped to achieve greater understanding of the cost pressures faced by the sector (including the impact of COVID 19, Brexit, the National Living Wage etc.), and how this affects the supply of services. 

The objective of the review was to provide the Council with the necessary intelligence to develop a range of actions which ensure a sustainable market, able to deliver the required quality and capacity of service to meet the needs of the local population. The review required Valuing Care to undertake a detailed survey of Home Care Agencies (HCA) operating in the area, to assess the health of the market and to identify the range and usual cost of delivering services locally. The survey results were presented alongside Valuing Care’s independently constructed ‘value for money rates,’ to facilitate comparison against the company’s national intelligence of service costs.

Executive Summary Report

Bath and North East Somerset Council and CCG

Logo for Bath and North Somerset CouncilBaNES Council and CCG were keen to ensure that the prices they paid for services should give regard to the usual cost of delivering services but also ensure that value for money was being achieved for residents and taxpayers To ensure a fair and equitable approach the council commissioned Valuing Care to complete a cost of care review which included an independent survey of the costs of delivering services locally. 

Every CQC registered provider in the area was invited to participate in the survey and the anonymised results were presented in a report.  This work enabled BaNES to develop pricing and procurement strategies based on improved intelligence, which seek to ensure the sustainability of the market within the limited financial resources available. To date Valuing Care has completed a cost of care review for older peoples’ residential and community services and are currently embarking on 2 new projects to include younger adults specialist services both in the community helping people to continue to live at home and residential establishments.

The London Borough of Merton Council Care Act Assessments
Valuing Care has completed over 270 Care Act Assessments and Reviews on behalf of the Borough as well as completing a placement audit for each case to highlight how prices compared to the company’s cost model. Remote access to the client database ensured that records could be recorded in real time.  If a case was identified as above the model price then a more in depth costing report was produced and used to commence a negotiation with the provider and the outcome recorded in the “case notes” of the client database enabling the finance teams to make informed decisions about annual uplifts. The work commenced in the first week of March 2020 and has continued throughout the Covid 19 Pandemic with the Valuing Care team making use of available technology to support them to ensure that clients and their families were at the centre of the process.