Case Studies

Our customers span commissioning organisations, care providers and self funders.  We’ve worked with more than 100 NHS and local authority organisations, and 1,300 providers. Here are some examples of our services to County Councils.

Code of Conduct for Healthcare Support Workers and Adult Social Care ...

BLMK Integrated Care Board worked with Valuing Care from September 2024 to deliver an evidence-based Section 117 uplift programme across residential and supported living services.

Valuing Care supported the ICB through its Uplift Service and Purchaser costing software, providing a transparent, defensible framework to replace blanket inflation and support long-term market sustainability.

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BCP have worked with Valuing Care since June 2022, with the company completing their residential and domiciliary Fair Cost of Care reviews to provide the foundation for the Market Sustainability Programme.

Valuing Care are now supporting the Council in completing its Working Age Adults review as part of the phase 2 cost of care programme.

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Durham County Council Logo

Durham County Council have worked with Valuing Care since December 2024, with the company supporting the delivery of an evidence-based uplift programme across Working Age Adult residential services.

Valuing Care are supporting the Council through its Uplift Service and Purchaser costing software, providing a transparent and defensible framework to target inflation where it is most needed and strengthen long-term market sustainability.

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What is required - Sample Site

Luton Borough Council have worked with Valuing Care since January 2025, with the company supporting the delivery of an evidence-based uplift programme across Working Age Adult residential and supported living services.

Valuing Care are supporting the Council through its Uplift Service and Purchaser costing software, enabling a transparent, consistent approach to uplifts that strengthens long-term market sustainability.

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Kirklees Council and Kirklees CCG

Logo for Kirklees CouncilNHS Greater Huddersfield, NHS North Kirklees CCGs and Kirklees Council work together to manage the Complex Disabilities Care Market using Valuing Care’s Purchaser Software. With co-terminus boundaries and a desire to manage a complex and costly market, commissioners across the three organisations have got together to find a better way to bring transparency and value for money across their commissioning spend.

The organisations evaluated the best options on the market and chose Valuing Care’s Purchaser software as their preferred way forward. By doing so they knew they could access tried and tested models of calculating prices whilst also ensuring that they embedded their knowledge and expertise into their respective organisations.

Working in partnership with Valuing Care they are collecting;

• Underlying cost details of their targeted residential packages.
• Staff rotas relating to each individual package
• Comparing this information to Valuing Care’s national and local models to provide a detailed breakdown of cost per package.
• Storing all of this information into their own environment within the Purchaser software so all information can be captured once and reused over future years.
• Using Valuing Care’s software and models to manage inflation requests from providers.

Over the summer months the commissioners have worked with Valuing Care to further enhance the software to enable it to meet the scheduled reviews being undertaken and are now using the software for a programme of schedules reviews with providers.
If you are interested in knowing more about the project and Valuing Care’s Purchaser software please contact here.

Newcastle City Council

Newcastle City Council choose Valuing Care to undertake their Domiciliary Fair Cost of Care Requirements and support the production of their Market Sustainability Plan. Newcastle City Council contacted Valuing Care in June 2022 to discuss supporting them in completing their domiciliary fair cost of care (FCOC) exercise. They were aware of other councils in the area following similar approaches and wanted to gain consistency in a key market for them.

Valuing Care were assigned the following tasks:

    • Understanding the current cost structure through surveying the market
    • Managing the data collection process
    • Checking provider templates for accuracy and consistency
    • Identification of fair cost of care rates from the survey results
    • Creation of Valuing Care model benchmark rates to match the geographical area
    • Final reporting and data loading

As well as completing the survey and reporting, Newcastle City Council have commissioned Valuing Care to support them in completing their Market Sustainability Plan. By using Valuing Care in this way, they have access to market insight, both in their region and through the company’s support for trailblazer authorities. 

To read more about how Valuing Care supported Newcastle City Council, please click here 

Bath and Northeast Somerset (BANES)

Bath and North East Somerset choose Valuing Care to help them better understand their Care Costs. Bath and North East Somerset (BANES) have used Valuing Care for a number of years to conduct cost of care exercises. With the DHSC requirement deadline approaching, using Valuing Care again seemed a natural way forward.  

The company had completed a range of exercises between 2016 and 2020 so a mixture of new surveys and ‘refreshes’ were needed. Looking across the market they concentrated on three key areas:

    • Older People’s Residential and Nursing Care
    • Learning Disabilities Residential, both in and out of the local authority area 
    • Domiciliary Care for 18+

Valuing Care conducting a full survey of all care homes for older people within the BANES Council area. The company met with provider representatives to explain the process and answer any initial question they had. 

Hertfordshire County Council

Hertfordshire County Council commission Valuing Care to support their residential Fair Cost of Care Exercise. Valuing Care are supporting Hertfordshire County Council with their residential cost of care submission. They are providing a seamless service that encompasses the collection of provider data and template checking. 

The support includes:

    • Helping Providers to complete the templates including 1-1 telephone support
    • Managing the data collection process 
    • Checking provider templates for accuracy and consistency
    • Identification of fair cost of care rates from the survey results

All of the data collected will use the IESE tool for residential and nursing. This will ensure a consistent approach can be taken regionally and help providers concentrate on one reporting format. The survey collection started in June 2022 and is well on its way towards completion. The target date is the end of August 2022.

To read more about how Valuing Care supported Hertfordshire County Council, please click here 

North Tyneside Council

Middlesbrough Council contacted Valuing Care in April 2022 to discuss supporting them in completing their domiciliary fair cost of care (FCOC) exercise. They were aware of other councils in the area following similar approaches and wanted to gain consistency in a key market for them. North Tyneside Council contacted Valuing Care in May 2022 to discuss supporting them in completing their domiciliary fair cost of care (FCOC) exercise.

Valuing Care were assigned the following tasks:  

    •  Managing the data collection process 
    • Checking provider templates for accuracy and consistency
    • Identification of fair cost of care rates from the survey results
    • Creation of Valuing Care model benchmark rates to match the geographical area
    • Final reporting and data loading

In addition to the domiciliary review, North Tyneside Council were keen to understand more fully the cost of Extra Care providers in their area. With that in mind they commissioned Valuing Care to complete an additional project that will start after the main FCOC exercise is complete.

To read more about how Valuing Care supported North Tyneside Council, please click here

Middlesbrough Council

Middlesbrough Council contacted Valuing Care in April 2022 to discuss supporting them in completing their domiciliary fair cost of care (FCOC) exercise. They were aware of other councils in the area following similar approaches and wanted to gain consistency in a key market for them.

Valuing Care were assigned the following tasks:  

    • Understanding the current cost structure through surveying the market
    • Managing the data collection process 
    • Checking provider templates for accuracy and consistency
    • Identification of fair cost of care rates from the survey results
    • Creation of Valuing Care model benchmark rates to match the geographical area
    • Final reporting and data loading

All of the data collected used the LGA toolkit so that a common approach could be taken regionally on reporting and data recording.

Read more on how Valuing Care are supporting Middlesbrough Council here.